HOA Wiz review: published pricing, one live community, and no Android yet
HOA Wiz, made by our owner, reviewed from its public pages and store listing: per-payment pricing, a tiny footprint, iOS only, and who it is not for.
HOA Wiz · rubric v1.0
A small self-managed association whose owners carry iPhones can read HOA Wiz's whole price off one page and try it in a free pilot. A larger association, one on Android, or one that wants a person on the property should look elsewhere: the per-payment fee overtakes a flat-fee manager somewhere past 150 units, the Android listing does not exist, and there is one live community behind it.
Rubric scores
Evaluated September 12, 2026- Core functionality
The homepage and the Terms of Service describe the full association job — dues, work orders with vendor quotes, violations with appeals, architectural review, documents, meetings and board voting. Every one of these is the vendor's own description; there is no public help centre against which to check any of it. Source
3/5 - Accounting & financial controls
The site says the board approves every vendor payment before it is made, that a second board member approves each manually recorded cheque, that reports export to PDF and that its accounting-software link is read-only. It publishes nothing on bank reconciliation or what a CPA receives at year end. Source
3/5 - Ease of use for volunteer boards
Not evaluated. No hands-on session has been run, and we do not score ease of use from marketing copy — least of all for our owner's product.
Not evaluated - Resident experience
A native iOS app, updated 2026-08-31, with Apple Pay and autopay described on the site and an email-only path for residents who never install it. The site says the app is live on Android; the Play Store link it publishes returns nothing. Source
3/5 - Security, permissions & data ownership
The App Store privacy label declares financial, contact, identifier and diagnostic data linked to identity, with no tracking. The privacy policy names its database host and payment processor and lists access, deletion and portability rights, but there is no security page, no breach-notification clause and no statement on multi-factor authentication beyond a Face ID sign-in claim. Source
2/5 - Pricing & contract transparency
Every fee is on one public page, including processing at cost, and the site says there is no contract and you can cancel any time. The Terms of Service themselves state no fee schedule, deferring to what is disclosed at checkout, and carry two different version dates. Source
4/5 - Support & onboarding
The support page gives an email address, a phone number for calls and texts, an in-app ticket path and a stated reply target of one business day. Setup is described as done in person and included. There is no public help centre or documentation library. Source
3/5
Composite = Σ (score ÷ 5 × weight). A provisional composite is re-normalised over evaluated weight only and never appears as a rating in structured data.Methodology.
- The entire cost is published, including payment processing at cost, with no subscription, setup fee or contract; the Terms of Service are public and recent.
- A native iOS app, current as of 2026-08-31, plus an email path so residents who never install anything can still pay by cheque and ask questions.
- The privacy policy grants access, deletion and portability rights and names a retention schedule; the site says data exports to CSV and PDF at any time.
- A free pilot that the owner describes as a working copy of your community with no real money moving — a cheap way to find out whether the board will actually use it.
- One live community and a pilot programme. No reference site was offered, and we did not ask for one; every capability claim in this review is the vendor's own.
- The site says the app is live on Android and links a Play Store listing that returns nothing; the owner confirms Android is not published.
- No public security page, no breach-notification clause, no help centre; the privacy policy and store listing name the founder personally rather than the corporation, and the Terms carry two different version dates.
- Past roughly 150 units the per-payment fee stream approaches the flat management fee the site compares itself against; the pricing model favours small associations by design.
Who it is for
HOA Wiz is a phone app for associations that run themselves. The site’s framing is that it replaces a management company rather than sitting on top of one, and its pricing is built for the association that has never had one: nothing is billed to the board, and the fee rides on each resident payment, capped per transaction. See the pricing rows in the fact box above. For an association of a few dozen homes whose treasurer currently chases cheques from a spreadsheet, that is the whole pitch.
It is not for three kinds of board. The first is a large one. Run the arithmetic on the per-payment fee against the management-company figure the site publishes beside it, and the two lines cross somewhere between about 150 and 300 units, sooner as dues rise; above that a flat-fee manager is the cheaper line item, and the site does not say so. The second is any board that wants a human on the property. The founder says he sets each community up in person and answers the phone himself, which is more than most vendors here offer, but nobody walks the grounds, staffs a gate or sits through the annual meeting. The third is a community on Android. The homepage says the app is live on both platforms and links a Play Store listing; that link returns nothing, and the owner confirms the Android build is not published. Residents on Android today get the email path or nothing.
Registration requires a community code from a board that has already been set up, so downloading the app cold gets a reader a login wall. The route in is the pilot programme on the site.
What we evaluated, and how
This review rests entirely on published documentation read on 12 September 2026: the homepage, the pricing section, the support page, the Terms of Service, the privacy policy, the free CC&R tool page and the App Store listing. No hands-on session was run and no demo was requested, which is why ease of use is not scored. Every URL was hash-checked against a known-bad control path on the same host; /pricing, /security and /pilot all return the site’s fallback shell, and the pricing lives on the homepage.
Two facts here come from the owner rather than a page, and are labelled as such: that one community is live and the rest are pilots, and that Android is not published. We would ordinarily not print an unverifiable vendor statement. In this case the vendor owns the publication, the statements are unflattering, and leaving them out would have been the less honest choice.
Core functionality
The Terms of Service describe residents paying dues, submitting maintenance requests and viewing documents; boards managing work orders, violations and financials; and vendors bidding on work orders and submitting quotes. The homepage fills that out with an architectural-review flow, meetings scheduled through a Zoom integration, board voting, announcements, a document library and an assistant that reads the documents a board uploads and answers from them, citing the section. The same assistant answers residents who email rather than install the app.
All of this is the vendor’s own description. There is no help centre, changelog or documentation site to check it against, and the App Store version history is the only independent evidence of what ships. That history shows a release on 31 August 2026 and a listing first published in December 2025. A legislative-watch feature is described as reading what the California legislature enacted, which tells you where the product lives.
Accounting and financial controls
The site says the board approves every vendor payment before money leaves, that a manually recorded cheque or cash payment needs a second board member’s approval, that late fees calculate automatically, that every board member sees the same live figures, and that reports export to PDF. Its accounting-software connection is described as read-only. Payments run through Stripe, and the Terms say card and bank details are tokenised there rather than stored by the vendor.
What the public material does not describe is bank reconciliation, a general ledger a CPA would recognise, reserve-fund accounting beyond the assistant reading a reserve study, or year-end statements. A board that has an accountant should ask what that accountant receives.
Resident experience
Residents get a native iOS app with Apple Pay, autopay and push notifications described on the site, and renters get a scoped version without access to dues or votes. Residents who never install it can pay by cheque, which the board records, and can email questions, which the assistant answers. We are not printing the App Store rating: the listing carries a single-digit number of ratings, too small to mean anything.
The Android gap is the finding. The store link the site publishes does not resolve, and the site’s own “live on iOS & Android” line is, as of this reading, not true.
Security, permissions and data ownership
The App Store privacy label declares financial, contact, identifier and diagnostic data collected and linked to identity, and no data used for tracking. The privacy policy names encryption in transit and at rest, its database host and its payment processor, a retention schedule, and access, correction, deletion and portability rights, exercised by email. The site says sign-in supports Face ID and that every action is logged, and that data exports to CSV and PDF at any time.
There is no security page, and no trust centre or status page; the obvious paths return the fallback shell. The Terms contain no breach-notification clause and no statement on multi-factor authentication beyond what the homepage says. Two things a board should ask about before signing: the privacy policy and the store listing both name the founder personally as operator and seller, while the corporate entity that owns this publication does not appear on those pages; and the Terms page states one version and date at the top and another at the bottom.
Pricing and contract terms
Everything a board needs to price the product is on one public page: the platform percentage, its per-transaction cap, card and bank processing passed through at published rates, and that cheques and cash are recorded free. The site’s worked example at a typical dues figure is in the fact box. By default residents pay the fee on each payment and the board’s line item is zero; the board can absorb or split it. The site says there is no contract and no cancellation fee. The Terms are public, recent and readable, and defer the actual fee schedule to what is disclosed at checkout.
The contract terms are ordinary for the category: warranties disclaimed, liability capped at a small fixed sum or twelve months of fees, disputes to binding arbitration in California, and changes effective on thirty days’ notice. What is missing is a written export or transition clause; the export promise is on the marketing page, not in the Terms.
Support and onboarding
The support page gives an email address, a phone number that takes calls and texts, an in-app ticket path and a reply target of one business day. Setup is described as done in person, in one session, and included in the price. There is no help centre, which for a vendor of this size means the founder is the help centre. Boards should decide for themselves whether that is a strength or a risk.
Alternatives worth a look
The two self-managed platforms that publish a price are compared in PayHOA vs EasyHOA; both charge a subscription rather than a per-payment fee, and PayHOA’s rate card is the most itemised in the category. TownSq vs Buildium covers the resident-app end of the market, where TownSq ships on both mobile platforms.
Sources
- HOA Wiz homepage and pricing section — accessed 2026-09-12
- HOA Wiz Terms of Service (header dated 2026-02-08, footer dated 2025-12-06) and Privacy Policy (updated 2026-02-18) — accessed 2026-09-12
- HOA Wiz Support and CC&Rs Tool — accessed 2026-09-12
- The HOA Wiz on the App Store (version 4.3.0, released 2026-08-31) — accessed 2026-09-12
- Google Play listing linked from the homepage — returned no listing on 2026-09-12
Corrections
None yet. Corrections are logged here with the date and what changed.